Psychological Construct: Emotional Intelligence


Author: Ushna Nawaz

construct in psychology is defined as a tool for a better comprehension of human behavior. It is a crucial part of psychology, as it allows the classification of human behavior and cognition in different domains. Constructs in psychology are tangible and usually unobservable (LeBreton et al., 2006). Psychological constructs are grouped based on their characteristics as natural, practical, social, and complex (Fried, 2017). 

According to statistical models, constructs in psychology are latent variables. The following are the three statistical models of psychological construct: (a) reflective model, (b) formative model, and (c) network model. The reflective model based on the view that the observable behavior is due to the presence of a latent variable and the individual’s status on the latent variable can be determined by measuring the observable behavior. The formative model is based on the opposite view of the reflective model; it stated that the observable indicator regulates the latent variable. According to the network model, the latent variables and psychological indicators influence each other and the environment plays a major role in this association (Fried, 2017). 

Emotional intelligence

           Emotional intelligence is defined as the ability of an individual to be aware of his own and other’s feelings and emotions can differentiate among them and is capable of using this information to guide one’s thinking and behavior. It was emerged as a chief psychological construct in the early 1990s and conceptualized as a group of abilities mostly similar to general intelligence. According to the researches, the individual with high emotional intelligence could accurately perceive, discriminate, and regulate certain emotions in self and others (Connor et al., 2019).

           The emotional intelligence pyramid explains that there are nine levels of emotional intelligence and to acquire the upper-most level the individual has to pass through other levels. This pyramid begins with emotional stimuli and ends with emotional unity. The other seven factors emotion recognition, self-awareness, and self-management, empathy- the discrimination of emotions, expertise in social skills, self-actualization, and transcendence lies in between them (Drigas & Papoutsi, 2018).

Characteristics of early measures 

           In the early stages, the emotional intelligence test developers were more focused on emotion-focused questions that could be scored objectively. These tests were inadequate to differentiate between measures of maximal and typical performance. Some test developers also used self-report questions instead of ability based questions. All these factors lead to the proliferation of emotional intelligence measures. Recently, two popular methods (the difference between trait and ability emotional intelligence and three “streams” emotional intelligence) are used to categorize emotional intelligence measures (Connor et al., 2019). 

Classification of emotional intelligence measures

           The first method to classify emotional intelligence measures is the distinction between emotional intelligence ability and emotional intelligence trait. According to this method, the ability emotional intelligence test measures the constructs associated with an individual’s theoretical knowledge of emotions and emotional functioning, while the trait emotional intelligence tools measure the self-rated abilities and emotion-relevant circumstances. The tests that are consisted of self-report questions are labeled as trait emotional intelligence and the measures that are comprised of maximal performance items are categorized as ability emotional intelligence (Connor et al., 2019).  

           The second method of classification is three emotional intelligence “stream”. According to this method, the emotional intelligence measures are divided into three streams. The first stream involves ability measures, the second stream consists of self-report measures, and the third stream includes expanded models of emotional intelligence. The third stream has also been mentioned as mixed models because they include a fusion of behavioral and personality items. The test that measures the mixture of traits, social skills, and capabilities that overlaps with other personality tools is also denoted as mixed models (Connor et al., 2019).  

Ability emotional intelligence

           The ability emotional intelligence tests include questions that are analogous to the items present in IQ tests. This test tends to measure the maximal ability of an individual. It focuses on skills rather than traits or typical behavior. These measures are valid, yet weak, and good predictors of a variety of results, such as job performance and satisfaction (Connor et al., 2019). 

Trait emotional intelligence

          The trait emotional intelligence tests involve self-report questions that tend to measure the typical behavior instead of maximal ability. An individual with high scores in the trait emotional intelligence tests is highly capable of regulating and managing emotions. These measures are good predictors of genuine behaviors in a variety of scenarios. They are also used for the assessment of work attitudes (Connor et al., 2019).

Mixed emotional intelligence

       The mixed emotional intelligence tools assess both trait emotional intelligence and ability emotional intelligence. These tests are the combination of items related to traits, social skills, and competencies that overlap with other personality tools. These measures can be used as predictors and for improving performance in different settings such as the workplace (Connor et.al, 2019). 

Emotional intelligence scales

           The following are the general measures of emotional intelligence that also assess the key aspects which are common emotional intelligence measures i.e. perceiving emotions, regulating emotions, and utilizing emotions. 

Mayer-Salovey-Caruso Emotional Intelligence Tests (MSCEIT)

MSCEIT is an ability-based test that can be used to measure emotional intelligence across four domains. The four domains include: (a) ability to perceive emotions, (b) facilitating thoughts, (c) understanding emotions, and (d) managing emotions. The main construct to be measure in this test is intrapersonal competencies. This test applies to the age range of seventeen to adults. This is a Likert-type scale and comprised of 141 questions.    

This test can be performed digitally and traditionally (paper-pencil) and take about thirty to forty-five minutes. It is available in more than twenty languages and requires qualification level B for administration. The test is scored through a scoring service after that, scores are normed and scaled for comparison. The score is presented as an overall score report and sub-score report as area score, branch score, and individual task score. 

The evidence for reliability and validity was collected by administrating tests on 2,122 respondents (18+). The overall reliability (split-half coefficients) was more than 0.90. The internal consistency reliability of the four subdivisions ranged from 0.76 to 0.91 (Mayer et al., 2003). The test-retest reliability for the overall test was reported as 0.86 (Brackett & Mayer, 2001). 

According to the evidence-based content, this test had been developed and refined based on more than a year of study and research on emotional intelligence (Mayor, Salovery, & Caruso, 2004). According to the prove based on the relationship with other variables MSCEIT scores and scores on the Big Five personality test showed the individuals who scored high on this test were more likely to be agreeable (r = 0.21), open (r = 0.17), and conscientious (r = 0.11). Also, those individuals who scored high on the branch of using emotions were more likely to select an adaptive defense mechanism (Mayer et al., 2004). However, this test showed poor validity across different cultures (Karim & Weisz, 2010).

The Schutte Self Report Emotional Intelligence Test (SSEIT)    

The Schutte Self Report Emotional Intelligence Test is based on the Salovey and Mayer (1990) model of emotional intelligence. The questions in this test measure the three domains of emotional intelligence. The following are the four domains: (a) appraisal and expression of emotion, (b) regulation of emotions, (c) utilization of emotions, and (d) social skills. This test is a self-report inventory consisted of thirty-three items was developed by Schutte et al. (1998) which was refined by other test developers. According to the test developer and her fellows the overall reliability of this scale is 0.90 however, the sub-scale utilizing emotions has shown poor reliability (Ciarrochi et al., 2001). An average correlation with the Big Five personality test (0.51) was also reported (Petrides & Furnham, 2000). In 2010, Karim and Weisz researched to evaluate the cross-cultural validity of SSEIT and revealed that the cross-cultural construct validity of SSEIT was a good fit to assess the emotional intelligence. They used composite reliability index and average variance extracted that further proves the convergent reliability and validity of the SSEIT sub-scales. The results of this research approve the usefulness of SSEIT (Karim & Weisz, 2010). 

Emotional and Social competence Inventory (ESCI) 

           Emotional and Social competence Inventory is used to discriminate outstanding from average one thus, very helpful in organizations and other workplaces. This inventory can be used in the following ways: (a) to measure the emotional intelligence in leaders and professionals, (b) to raise awareness through powerful feedback, (c) to focus on coaching and in the development of crucial capabilities and (d) brings out the best in individuals and teams. This test includes a multi-rater, requires a certification for the administration of the test, and can be completed in forty to forty-five minutes. 

There are twelve defined competency scales of ESCI that are used for assessment and enhancement of different emotional intelligence constructs. The twelve scales with their reliabilities and test-retest reliabilities (internal-validity) are listed as: (a) emotional self-awareness (.83, .55), (b) conflict-management( .79, .39), (c) emotional self-control (.91, .49), (d) teamwork (.89, .57), (e) adaptability( .85, .52), (f) influence (.84, .19), (g) achievement orientation (.86, .60), (h)inspirational leadership (.89, .56), (i) positive outlook (.88, .92), (j) coach and mentor(.92 ,.75), (k) empathy (.86, .62), and (l) organizational awareness (.86, .82). The values of reliability and internal-validity approve the utility of ESCI to measure emotional intelligence (Boyatzis & Goleman, 2011).   

Limitations and Suggestions

           Although the knowledge of emotional intelligence has been increased still there are several advantages and disadvantages i.e. emotional intelligence assessment tools involve self-report measures, researchers argued that self-report measures are not adequate as some people cannot judge their emotion-related tendencies and abilities. Some intelligence and personality theorists question the occurrence of ability emotional intelligence and claim that there is ability emotional intelligence is nothing more than intelligence. Moreover, poor psychometric properties in terms of reliability and validity are associated with common measures of ability emotional intelligence. Therefore, the professionals must be conscious in the selection of emotional intelligence measures and must choose appropriate and standardized tests; more efforts are required to develop standardized measures (O’Connor et al., 2019).

 

 

     

 


 

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